We are a company that offers services related to call center, customer service, technical support, consulting, network engineering, software design and branding. We are Enthusiastic about the development of our human resources and the constant growth of our technological infrastructure, aiming at improving communication between you and your clients.
T&B have dedicated themselves to transforming the traditional customer service model, improving the user experience and betting on hybrid models that combine technology and humanism to generate the best interaction with the customer.
We improve the management of your clients, creating a personalized model that can be crucial for the success the success of your products or services.
We achieve the necessary quality for your processes through thorough and well-defined testing practice
We carry out an analysis of all process, allowing us to identify steps that might be negative in the operation of your company
We manage all operations with real-time monitoring
We have dedicated ourselves to transform the traditional customer service model, improving the user experience and betting on hybrid models that combine technology and humanism to generate the best interaction with the customer.
Communication with your customers through different channels
We look for solutions and alternatives to help you maintain the relationship with your clients and the image of your company. We take care of everything so that you can focus on your business goals.
T&B software engineering
We process complex data in simple and straightforward graphs.
Development of HelpDesk-type tools adapted to customer needs
Data analysis and visualization
Statistical analysis according to your needs
We offer the development of statistical models or the design of surveys and studies. Useful for business intelligence organizations dealing with large volumes of data.
We provide tools to provide personalized support quickly and efficiently in various communication channels, helping companies to improve their operations, increasing the number of inquiries and maximizing productivity.
Detection of patterns and points of improvement
We classify each process so that each of them operates efficiently to allow an optimal flow of work. In this way, we divide the strategic, operational and support processes.
- Sale of products, through strategies and effective operating protocols
- Home Office mode, which allows you to have control of the operation from a distance
- Support of technological tools tailored to each client
We work with the best companies
and tell us about your project
Insurgentes Sur 2376 int 501. Col. Chimalistac; CP 01070. Alvaro Obregón, CDMX